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FAQ

Frequently asked questions

How long does onboarding take?
Most single-store setups go live in 2–5 business days after product import and cashier training.
Do I need new hardware?
Use your existing Windows PC, barcode scanner, and thermal printer. We verify compatibility during setup.
Which shop types are supported?
Fashion, footwear, kirana, electronics, pharmacy, restaurants, multi-store chains, and custom print shops (Print Pro optional).
Can we migrate from Excel or another POS?
Yes — CSV import with column mapping for products, stock, and customers, plus onboarding support.
Is our data secure?
Role-based access, encrypted connections, cloud backups, and tenant isolation for your business data.
How do I see the product?
Book a guided demo tailored to your shop type — billing, stock, returns, and reports.